I feel bad for those who try to clean their dryer vent themselves but later have to call me to fix the problems they created. Many buy brush kits from a home improvement store and end up loosing a brush inside a wall duct or just compacting the lint into a bigger problem. Now their $18 brush kit will require my rather expensive brushes, rods and heavy duty professional equipment to clean up the mess they created.
Recently a customer told me she got a quote from a company representing a now closed department store. She was very upset that they wanted to charge her a "special discounted" rate of $369 for the first 8 feet and $369 for each additional 8 feet. On top of this was an added fuel fee. Fuel fee? Who knows what else they would charge for? Her dryer vent was about 30 feet long. This is longer than most. Her cost would have been over $1400. My charge is a flat fee of $150 for this job with, no extras, no hidden fees!
12/17/20 Another customer told me she was charged $350 for a short young man to clean her dryer vent. He claimed to be with David's Dryer Vent cleaning. She said he used a leaf blower... Afterward, her dryer still would not heat, so she called an appliance repair company. The appliance repair people found the vent to still be full of lint and she didn't need a dryer repair. She then called me to have the job done again. I told her that I have never been to her home and that I was not short and don't have any employees. I offered to try to help her out but she said she wanted to track down the person that swindled her. I want to know who is impersonating me...
Too many times I hear from people that buy new dryers because their existing dryer wasn't heating. After installing a new dryer, the new one wouldn't heat either. Now, after the expense of buying a new dryer, they find that all they needed was to clean the dryer exhaust vent duct. How much would you rather spend? $800 to $1800 for a new dryer or $150 to $180 to clean the vent?